Shipping policy

Shipping Policy

Last Updated: November 10, 2026

Thank you for shopping at Relalifes. We are committed to providing a convenient, reliable, and transparent shopping experience.

This Shipping Policy explains our order processing procedures, shipping methods, delivery estimates, and related information for purchases made at https://relalifes.com.

1. Shipping Destinations

Relalifes provides Standard Shipping to eligible delivery addresses throughout the United States.

Available shipping destinations and delivery options are displayed during checkout.

2. Shipping Rates

Relalifes offers the following Standard Shipping rates:

  • Orders under $79.00: $7.00 Standard Shipping.

  • Orders of $79.00 or more: FREE Standard Shipping.

The free shipping threshold is calculated based on the eligible merchandise subtotal before applicable taxes and after discounts, unless otherwise stated at checkout.

Any additional shipping charges will be clearly displayed before payment.

3. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

  • Orders are processed Monday through Friday, excluding U.S. public holidays.

  • Orders placed on weekends or public holidays begin processing on the next business day.

  • Processing includes order verification, product preparation, and packaging.

Order processing time is separate from shipping transit time.

4. Standard Shipping Transit Time

Our Standard Shipping transit time is 7–9 business days after an order has been dispatched.

Business days exclude weekends and U.S. public holidays.

5. Estimated Total Delivery Time

The estimated total delivery timeframe is:

  • Order Processing: 1–3 business days.

  • Standard Shipping Transit: 7–9 business days.

  • Total Estimated Delivery: 8–12 business days.

Delivery times may vary depending on the destination, carrier operations, product availability, weather conditions, holidays, and other circumstances beyond our reasonable control.

If we cannot ship an order within a promised timeframe, we will provide the notice and options required by applicable law.

6. Order Tracking

Once your order has shipped, we will send a shipping confirmation email containing tracking information when available.

Please allow time for the shipping carrier to update its tracking system.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information.

If you notice an error in your shipping address, please contact hello@relalifes.com as soon as possible.

We will make reasonable efforts to assist before shipment. Address changes cannot be guaranteed after an order has been processed or dispatched.

8. Lost, Delayed, or Damaged Packages

If your package is significantly delayed, appears lost, or arrives damaged, please contact our customer support team.

Include your order number, a description of the issue, and photographs of the product and packaging where appropriate.

We will investigate the issue and provide an appropriate resolution in accordance with applicable law.

9. Contact Information

Relalifes

Website: https://relalifes.com

Email: hello@relalifes.com

Phone: +1 (318) 556-5708

Business Address:

1553 London Cross Rd
Harvey, LA 70058
United States